Terms Of Use
Privacy Policy
The Forty Weeks Group Pty Ltd (“40 Weeks”) respects your privacy. We are particularly sensitive to privacy issues on the Internet, including our digital applications and therefore we provide this Privacy Policy so you know about our online information practices and understand how we treat the information we receive about you from the Internet.
Your Consent
By using our site, you consent to our privacy policy.
What information do we collect?
We collect solicited personal information from you when you register on our site, subscribe to our newsletter, purchase an item from us, respond to a survey or fill out a form. When interacting with our website, where appropriate, you may be asked to enter your: name, e-mail address, phone number, pregnancy due date and other personal information where it is reasonably necessary for one or more of the business’s functions or activities. You may, however, visit our site anonymously or choose to use a pseudonym. Should 40 Weeks receive unsolicited personal information that does not meet the conditions set above, we will destroy the information as soon as practicable but only if it is lawful and reasonable to do so.
What do we use your information for?
Any of the necessary information we collect from you may be used in one of the following ways:
To personalise your experience (your information helps us to better respond to your individual needs).
To address feedback (we may contact you in response to your feedback submitted through our surveys).
To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
To send periodic emails. The email address you provide may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information.
How do we protect your information?
All personal information you provide to us is stored in our secure database. Reasonable steps have been implemented in order to protect your personal information from interference, misuse, loss, unauthorised access, modification, and disclosure when you enter, submit, or access your personal information.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Currency
All prices stated on the current website are denominated in Australian Dollars (AUD) and all orders are processed in Australian Dollars (AUD). All prices include GST when purchased in Australia and exclude GST when purchased elsewhere; prices do not include shipping, which is charged according to delivery location. Your bank may charge you a fee to transact in AUD, please refer to your bank terms and conditions for more information.
GST
When purchasing from Australia your order will include GST to the value of 10% of your total invoice. When purchasing from outside of Australia you declare that you are not in Australia and will not be making use of the supply in Australia, your purchase is GST free.
How do we protect cardholder data?
All transactions on the website use industry best-practice encryption and security including SSL/TLS. We do not store cardholder data for longer than is necessary to process the payment through our payment gateway, and these details are never stored in our database at any time. 40 Weeks staff, contractors and developers have no access at any time, under any circumstances to any card data entered into the website.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Third Party Websites
This Site may contain links to third party websites. These websites have not been prepared by us and are not controlled by us. They are provided for your convenience as references only. We are not liable for the contents of any external internet sites listed or linked to from the Site, nor do we endorse any commercial product or service mentioned or advised on any of the sites. Link to an external site does not imply that we check, endorse, approve or agree with third party websites this Site links to.
Google Analytics
The services contained in this section enable 40 Weeks to monitor and analyse web traffic and can be used to keep track of User behaviour. Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilises the data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualise and personalise the ads of its own advertising network. Personal Data collected: Cookie and Usage Data. Place of processing: USA – Privacy Policy – Opt Out.
Opting Out and Unsubscribing
If at any time you would like to unsubscribe from receiving future emails, we include an unsubscribe link at the bottom of each email. You may also choose to contact us using the contact information provided under the section ‘Contact’.
Personal Details
We take all reasonable steps to ensure your personal details are up to date, correct, and complete. At any time, you have the right to
Review the personal information you have supplied us
Request that your personal information may not be used to contact you
Request that your personal information be removed from any solicited list used by us
Request that your personal information be deleted from our records
To opt out of being contacted by us
Correction of personal information
You may, at any time, request access to the personal information, which we hold about you by sending an email to bianka@40weeks.com.au. We will respond to such requests within a reasonable time of it being received by us, without any charge to you. We will take such steps as are reasonable to correct information to ensure that it is accurate, up to date, complete, relevant and not misleading.
Changes to our Privacy Policy
40 Weeks welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy, need to update your personal details or would like further information, please contact us by any of the following means during business hours Monday to Friday:
https://www.40weeks.com.au/contact
Bianka Barrett, 40 Weeks, Corporate Centre One, Level 12/2 Corporate Ct, Bundall QLD 4217
M: +61 (0)408 017 209
Making a Complaint
If you wish to make a complaint, you should contact us by mail, email, or telephone at the details above. We will take such steps as are reasonable to investigate complaints, within a reasonable time of such complaint being received by us. We will give you a written notice of the investigations, which have been carried out, and the outcome of your complaint.
Disclaimer
The information contained in the website is provided for informational purposes only and is not meant to substitute for the advice provided by your doctor or other health care professional. You should not use the information available on or through the Site, or any other communications received from 40 Weeks via email or otherwise, for diagnosing or treating a health problem or disease. Always consult your own qualified and competent health care professional if you’re in any way concerned about your health. We are not responsible or liable for any diagnosis made by a user based on the content of the Site. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration unless specifically stated.
All Liability Excluded
To the extent permitted by law: All warranties, representations and guarantees (whether express, implied or statutory) are excluded, including without limit, suitability, fitness for purpose, accuracy or completeness of this Site or the content on or accessed through it; and we will not be liable for any damage, loss or expenses, or indirect losses or consequential damages of any kind, suffered or incurred by you in connection with your access to or use of this Site or the content on or accessed through it. You may have rights or remedies which are not excluded nor limited by the above. Although we have tried to ensure the content on this Site is current, accurate and complete, we do not guarantee that such content will be current, accurate or complete when you access it. We do work to correct any errors or inaccuracies brought to our attention within a reasonable time frame. In particular, although we have tried to ensure that the prices stated on the site are correct, we do not guarantee the accuracy of any listed price, as these are subject to change by our suppliers and as such we will not be bound to sell you any product or provide you with any service, subscription or membership at an incorrectly listed price. For any issues regarding price please contact us.
40 Weeks Products and Services
All prices stated on the current website are denominated and charged in Australian Dollars (AUD). All prices include GST; prices do not include shipping, which is charged according to delivery location.
Customs & Duties
For any orders shipped outside of Australia the customer is the importer of the product and will be responsible for all customs import duties and any associated taxes.
Special Offers & Promotions
Any discounts offered by 40 Weeks are valid for full price products available on this Site only, and exclude any sale items. Any offers, sales and/or discounts are only available while stock lasts. 40 Weeks reserves the right to amend or withdraw any and all special offers at any time in its sole discretion.
COURSES & PROGRAMS
The contents of online courses or online programs are for informational purposes only and are not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you have regarding a medical condition, and before undertaking any diet, dietary supplement, exercise, or other health program. The Forty Weeks Group of companies (trading as 40 Weeks) and its associates, contractors and employees are not responsible for adverse effects resulting from your use or reliance on any information contained in any course or program.
Refund Policy - Online Courses and Online Programs
Please choose online courses and online programs carefully before completing your order, no refunds, credits or transfers are available for online course or online program purchases.
Subscriptions to online programs may be cancelled at any time via your account.
By clicking subscribe, you agree that: your subscription will be set to continuous auto-renewal payments of a fixed amount every week until the end of your pregnancy or until you cancel your subscription. You authorise us to take this amount from your card every week. You can cancel your subscription at any time on your account.
BOOKS
Physical Books
Delivery times
Your tracking details will be sent by email following the confirmation of your order. Below is an indication of delivery times:
Australia: 2 – 3 working days
New Zealand: 6 – 10 working days
Rest of world: 8 – 12 working days
N.B. Please note, these timeframes are an indication only and delivery times may vary especially if COVID-19 restrictions are in place.
Refund policy - Books
No refunds are available. If your book arrives damaged please advise us within 7 days of receiving so we can send a replacement and arrange collection of the damaged copy. Please contact us via email on bianka@40weeks.com.au.
If your order has not arrived within the specified delivery time frame please contact us via email on bianka@40weeks.com.au.
Please note, any missing order requests must be advised within 60 days from date of purchase, no further action will be taken for contact made after this time.
Please keep a copy of your receipt as proof of purchase. Please ensure your shipping address is correct, as we’re unable to redirect orders. Orders will be processed within 48 hours of receiving them, unless otherwise specified at time of purchase.
eBooks
Ebooks are only available for download as an Epub or Imobi file. These files can only be opened with an eBook reader program or with an iPad, Kindle, or eBook reading device. These files cannot be printed.
Refund Policy - eBooks
Please choose eBooks carefully before completing your order, no refunds, credits or transfers are available for eBook purchases.